“A Better Way To Travel”


Experience Park Tours Inc. is a high-end, multi-day, small-group tour operator that focuses on the natural wonders of America’s finest National Parks, National Scenic Areas, and historic destinations.

Experience Park Tours is a culmination of experts in their respective regions who have strategically crafted their years of experience and knowledge with the unique way of navigating our public lands – elevating the standard of group travel now known as “A Better Way to Travel.

Experience Park Tours Inc.

Company Directory

Guest Services
Office Phone: 1-877-834-4654
Email: guest@experienceparktours.com
Mailing Address: 111 N Wright Ave #D Cle Elum, WA 98922

Hours of Operation:
Monday – Friday
9:00 AM to 5:00 PM PST
Excluding Celebratory Holidays

Senior Tour Specialist: Ellie Smith
ellie@experienceparktours.com

Director of Marketing: Madison Lucas
madison@experienceparktours.com

Director of Digital Content: Ryan Weier
ryan@experienceparktours.com

Operations Manager: Emma James
emma@experienceparktours.com

Senior Tour Guide: Theodore Squires
theo@experienceparktours.com

Experience Park Tours is a Nevada-based company that is licensed and bonded and maintains professional liability, errors and omissions insurance with a minimum limit of $1,000,000.00.

The Experience Park Tours Office Headquarters is housed in Cle Elum, Washington where our full-time employees reside. Seasonal positions such as our Drivers, Tour Chefs and Regional Guides are contracted based on the general region our trips travel through.

CANCELLATION & REFUNDS
  • Deposits and any payments are refundable, less a cancellation fee, as set forth in the following schedule:
  • A $1,500.00 deposit per person is made at time of booking, $500.00 of which is non-refundable.
  • Cancel no later than 90 days prior to departure for a full refund minus the $500.00, which is non-refundable.
  • Cancel 60 days prior to departure for a 50% refund.
  • Cancel 31-59 days prior to departure for a 25% refund.
  • If you cancel 30 days prior to departure there are no refunds available, however, we will do our best to move you to another tour date if available.
TRIP CANCELLATION

Trip cancellation insurance is available for purchase. We strongly recommend protection which can save you money if you are forced to cancel or alter your trip plans. Trip insurance is important to protect you against mechanical failures and natural disasters like forest fires, flooding and other acts of God. Insurance premium payments are non-refundable.

Please order and confirm your travel insurance purchase within 10 days of this invoice in order to receive full insurance benefits. Experience Park Tours acts only as an agent for the various independent suppliers that provide hotel accommodations, transportation, sightseeing, activities, or other services connected with this tour. Such services are subject to the terms and conditions of those suppliers. Experience Park Tours and their respective employees, agents, representatives, and assigns accept no liability whatsoever for any injury, damage, loss, accident, delay, or any other incident which may be caused by the negligence, defect, default of any company or person in performing these services. Responsibility is not accepted for losses, injury, damages or expenses of any kind due to sickness, weather, strikes, hostilities, wars, terrorist acts, acts of nature, local laws or other such causes. All services and accommodations are subject to the laws and regulations of the country in which they are provided. Experience Park Tours is not responsible for any baggage or personal effects of any individual participating in the tours/ trips arranged by Experience Park Tours. Individual travelers are responsible for purchasing a travel insurance policy, if desired, that will cover some of the expenses associated with the loss of luggage or personal effects.

Our Limo Liner is routinely maintained, and we hire only the most responsible drivers with over 10 years of driving experience. We have designed the Limo Liner model so that in the event of a mechanical emergency we are able to handle any issue while guests continue to enjoy the leather, social seating arrangement and relax while indulging in all-inclusive appetizer and beverage options on board. However, even luxury vehicles that have meticulous servicing can encounter extremely rare and unexpected mechanical failures. By purchasing travel insurance through RoamRight, you can rest easy, knowing that if there happened to be a transportation issue, you would be fully compensated.

Use of the Limo Liner is reliant on road conditions and 8 people or more booked for one tour.

If we are unable to use the Limo Liner for your trip, we may use our company vehicle – a white 2016 Dodge Ram Laramie. All meals and beverages would still be included as well as door-to-door pick-up service; however, we would not have the on-board chef traveling with us.

There are many benefits of traveling in a private vehicle, as this is a service that we typically have an additional charge for. With this, we are able to access more areas of the park where the Limo Liner would otherwise be prohibited; we also have the ability to pull over to watch wildlife in remote areas that a motor coach would not be able to access. The vehicle itself is extremely comfortable to travel in, providing spacious leather seating and large windows. It does have an 18 -inch step, but we always carry a step stool for those where mobility is an issue. The efficiency of traveling in a compact, but spacious vehicle allows us to navigate these highly-populated areas with ease – which in turn gives our travelers ample time to explore on their own.

“We had taken the private tour, not on the coach and it was worth every penny. Meals were great along with snacks and beverages.” -Reed D.

Insurance:

RoamRight’s Pro, and Pro Plus policies both provide travel insurance coverage to varying degrees. They both include trip cancellation and travel benefits as well as travel medical benefits. If you choose to pay in full for a 7 day, 6 night tour, Experience Park Tours will pay for your Pro Plus travel insurance, plus an upgrade to cancel the trip for ANY REASON up to 2 days prior to departure.

The Pro Plus plan offers two additional benefits:

  • Medical benefits function as primary insurance, rather than excess insurance
  • Cancel for work reasons coverage is included when purchased within 21 days of the initial trip deposit

These plans differ in the coverage levels they provide, such as the amount of medical coverage provided, the time requirements for flight delay and baggage coverage, and the types of upgrades available for each plan.

Benefits

Pro

ProPlus

Trip Cancellation

100% Trip Cost

100% Trip Cost

Cancel For Work Reasons

N/A

100% Trip Cost

Trip Interruption

150% Trip Cost

150% Trip Cost

Trip Delay

$1000 ($200/day)

$1,000 ($200/day)

Trip Delay Hour Trigger

6 Hours

6 Hours

Missed Connection

$500, after a 3+ hour delay

$500, after a 3+ hour delay

Baggage Delay

$300

$300

Baggage Delay Hour Trigger

12 Hours

12 Hours

Baggage / Personal

$1,000 ($250 per article, combined limit of $500 for valuables)

$1,000 ($250 per article, combined limit of $500 for valuables)

Emergency Accident and Sickness Medical Expense

$50,000, $750 for dental

$50,000, $750 for dental

Deductible

N/A

N/A

Emergency Evacuation and Repatriation of Remains

$500,000

$500,000

AD&D – 24 Hour

$10,000

$10,000

Assistance Services

Included

Included

Cancel For Any Reason

Optional Upgrade

Optional Upgrade

Renters Collision

Optional Upgrade

Optional Upgrade

Baggage Upgrade

Optional Upgrade

Optional Upgrade

Hour Trigger

6 Hours

6 Hours

Sports / Hazardous Sports Coverage

Optional Upgrade

Optional Upgrade

Provisions

Pre-Ex Waiver Period

Within 21 Days

Within 21 Days

Look Back Period

60 Days

60 Days

Primary or Excess Medical

Excess

Primary

Kids Included

Up to 3 Children, Under 18 and Related to Insured

Up to 3 Children, Under 18 and Related to Insured

For a free trip insuarnce quote, visit RoamRight or give our office a call at 877-834-4654.

Contact

9120 Double Diamond Parkway, Reno, Nevada, 89521

GOOGLE MAPS

guest@experienceparktours.com

EMAIL NOW

Give Us A Call

1-877-834-4654

Visit Seattle Partner
American Society Of Travel Agents
LUX Tourism awards 2018

Yellowstone Forever
Readers Choice